policy & faq

STUDIO RULES

• 50 percent deposit due at time of booking. Remaining rental fees due on rental day

• Fees for additional time that was not billed during the initial booking will be due at the end of the rental period

• ***Rental time begins promptly at the prescribed starting time and ends promptly at the prescribed ending time, regardless if renter and/or renter’s party is late***

• ***Rental time includes load-in, setup, tear down and cleaning. The studio must be cleaned and vacated by the scheduled end time and no later, please consider this when booking your rental***

• $75 minimum cleaning fee required for excessively dirty studio and large groups or production crews exceeding 15 people. Additional charges my apply

• 1.5x hourly rate for every hour booked after 8:00pm

STUDIO EQUIPMENT

• Studio strobe lighting will be provided upon request, at no additional cost

• Renter is responsible for studio lighting setup and tear down

• All pre-installed paper backdrops (black, white, grey) are free with rentals

• $25 fee for full sweep/roll out of white seamless on the floor

• Color backdrops can be installed for $35 (Colors vary and subject to availability, call for current list)

• Special order backdrop colors can be requested and installed for $99 (7 day notice required)

• Mandatory $30 cleaning fee for cyclorama (infinity) wall use

• Cyclorama wall will be in as-is condition. Please call for pricing for painting a fresh coat.

STUDIO GUIDELINES

• No smoking is allowed in the studio. Projects involving smoke must have prior consent of a company representative

• Music is to be kept at reasonable levels

• No one will be admitted who is under the influence of alcohol or illegal substances

• No pets allowed without prior consent of a company representative

• All small and/or hard to clean material (confetti, hair cutting, feathers, food products, body paint, etc.) require approval from company representative. $75 minimum cleaning fee required, additional charges my apply depending on studio condition at wrap

• Maximum of 8 people in renter’s party. Total 15 people max in the studio at one time. Additional fee of $5 per each person over the limit will apply (B1 location)

CANCELLATION AND RESCHEDULING

• Cancellations made more than 48 hours before the scheduled rental are eligible for a refund, less a 3% cancellation fee

• No refund for cancellation made less 48-hours before scheduled rental

• 25 percent reschedule fee if notice is less than 48-hours before scheduled rental

FULL RENTAL AGREEMENT

Please read over and sign the rental agreement and bring it with you for your studio session.